Telenor Sweden’s strategy requires a new performance management solution to gather and use data from various network domains including RAN, CS Core, PS Core, VAS, IP and probes. Telenor Sweden required the solution to be simple to use, enabling users to quickly analyse network performance with minimal time and effort spent on report development. Key requirements included system performance and scalability, comprehensively available off the shelf modules, an effective drag and drop GIS environment and support for supervision automation.
“The service quality and user experience we provide for and offer our customers are paramount to us. We need to be able to have full control of how our networks perform and how our customers experience different services,” said James Christie, the head of network performance management at Telenor Sweden. “Having spent the last five years modernising and expanding our fixed and mobile infrastructure and services into one of the most advanced networks in the world, we identified a requirement to also update our service operations with a range of probes and tools. After an extensive evaluation we found NIMS-PrOptima to be the best suited platform to meet our requirements for network performance management. Furthermore, MYCOM OSI’s telecoms domain expertise made the selection process much easier, while their customer references were simply second to none and this gave us the final reassurance to select them.”
Dr. Payam Taaghol, the chief execuitve of Mycom OSI, commented: “We are very pleased that Telenor Sweden has selected NIMS-PrOptima to replace its legacy network performance management system. This customer win again proves that our continued sole focus on the telecom market – unlike some generalist IT vendors we compete against – directly translates into more rapidly deployed, more reliable solutions because we can better understand and solve our customers real-world challenges with telecoms-specific software functionality and in efficient systems implementation.”